Privacy Policy

Privacy Policy for Macktech Academy

Last Updated: Jan 1, 2024

1. Introduction

At Macktech Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our e-learning services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and other information you provide when creating an account or enrolling in courses.
  • Educational Information: Course progress, completion status, assessment results, and interaction with educational content.
  • Technical Information: IP address, browser type, device information, operating system, and cookies data.
  • Usage Information: How you use our website, which pages you visit, time spent on pages, and other analytics data.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our e-learning services
  • Processing transactions and managing your account
  • Personalizing your learning experience
  • Communicating with you about your courses, account, or updates to our services
  • Improving our website and educational content
  • Analyzing usage patterns and trends
  • Sending promotional materials and newsletters (if you have opted in)
  • Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, personalize content, and analyze website traffic. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our website, process payments, and deliver our services.
  • Legal Requirements: When required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our contact form or at the email address provided on our website.